Scheduled Update - Bowfell Region
Scheduled Maintenance Report for Prisma SD-WAN
Completed
The scheduled maintenance has been completed.
Posted Apr 26, 2024 - 19:00 PDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 26, 2024 - 15:00 PDT
Scheduled
The Prisma SD-WAN (CloudGenix) administrative portal (https://login.bowfell.cloudgenix.com, https://portal.bowfell.cloudgenix.com, https://sdwanappsapi.bowfell.cloudgenix.com and https://api.bowfell.cloudgenix.com) will be undergoing scheduled maintenance for an upgrade on Friday, Apr 26th, 2024 from 10 PM - 2 AM GMT.

During this time, UI and API access to the portal will be unavailable. We apologize for any inconvenience during this maintenance window.

This affects ONLY the Bowfell region. You can identify your region by reviewing the URL in the UI (browser) after login.

Prisma SD-WAN (CloudGenix) Portal Maintenance windows are:

Planned: Scheduled Maintenance on Friday and Saturday, 10:00 PM – 02:00 AM GMT.
Urgent: If required, with advance notice.
Emergency: If required, with live updates.

You can track service status, maintenance related updates and signup for notifications at:
https://cloudgenix.statuspage.io/

If you have any questions, please open a case at https://support.paloaltonetworks.com

Thanks,
Prisma SD-WAN Team
Posted Mar 27, 2024 - 21:21 PDT
This scheduled maintenance affected: Portal - Bowfell Region (Alarms & Alerts, Alarm & Alert Notifications, CloudBlades, Device Status, Configuration, Metrics & Stats, Topology, UI & Portal Access).
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