Maintenance Update - All Regions
Scheduled Maintenance Report for Prisma SD-WAN
Completed
The scheduled maintenance has been completed.
Posted Aug 19, 2023 - 00:59 PDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 18, 2023 - 22:00 PDT
Scheduled
The Prisma SD-WAN administrative portal fo all regions will be undergoing an update of infrastructure on Friday, August 18th, 2023 from 10 PM Pacific Time for up to 4 hours

ION device connectivity to the portal, and temporary interruption in stats and telemetry updates from ION devices are the only expected impact. Post update, the stats and telemetry from the device will automatically sync up with the Portal.

All other services, including the customer network functionality provided by the ION devices will not be affected.

We apologize for any inconvenience during this maintenance window.

Prisma SD-WAN (CloudGenix) Portal Maintenance windows are:

Planned: Scheduled Maintenance on Friday and Saturday, 10:00 PM – 02:00 AM PT or UTC.
Urgent: If required, with advance notice.
Emergency: If required, with live updates.
Posted Aug 18, 2023 - 22:00 PDT
This scheduled maintenance affected: Portal - Elcapitan Region (Metrics & Stats), Portal - Hood Region (Metrics & Stats), Portal - Sugarloaf Region (Metrics & Stats), Portal - Faber Region (Metrics & Stats), Portal - Townsend Region (Metrics & Stats), and Portal - Bowfell Region (Metrics & Stats).