Scheduled Update - Townsend Region
Scheduled for May 10, 04:00 - 08:00 PDT
Scheduled
The Prisma SD-WAN (CloudGenix) administrative portal (https://login.townsend.cloudgenix.com, https://portal.townsend.cloudgenix.com, https://sdwanappsapi.townsend.cloudgenix.com and https://api.townsend.cloudgenix.com) will be undergoing scheduled maintenance for an upgrade on Friday, May 10th, 2024 from 10 PM - 2 AM AEST

During this time, UI and API access to the portal will be unavailable. We apologize for any inconvenience during this maintenance window.

This affects ONLY the Townsend region. You can identify your region by reviewing the URL in the UI (browser) after login.

Prisma SD-WAN (CloudGenix) Portal Maintenance windows are:

Planned: Scheduled Maintenance on Friday and Saturday, 10:00 PM – 02:00 AM AEST
Urgent: If required, with advance notice.
Emergency: If required, with live updates.

You can track service status, maintenance related updates and signup for notifications at:
https://sase.status.paloaltonetworks.com/

If you have any questions, please open a case at https://support.paloaltonetworks.com

Thanks,
Prisma SD-WAN Team
Posted May 10, 2024 - 04:00 PDT
This scheduled maintenance affects: Portal - Townsend Region (Alarms & Alerts, Alarm & Alert Notifications, CloudBlades, Configuration, Device Status, Metrics & Stats, Topology, UI & Portal Access).
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