Scheduled Maintenance - Elcapitan Region
Scheduled Maintenance Report for Prisma SD-WAN
Completed
The scheduled maintenance has been completed.
Posted Oct 07, 2023 - 02:01 PDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 06, 2023 - 22:00 PDT
Scheduled
The Prisma SD-WAN (CloudGenix) administrative portal (https://login.elcapitan.cloudgenix.com, https://portal.elcapitan.cloudgenix.com, https://sdwanappsapi.elcapitan.cloudgenix.com and https://api.elcapitan.cloudgenix.com) will be undergoing scheduled maintenance for an upgrade on Friday, October 6th , 2023 from 10 PM - 2 AM PDT.

During this time, UI and API access to the portal will be unavailable. We apologize for any inconvenience during this maintenance window.

This affects ONLY the Elcapitan region. You can identify your region by reviewing the URL in the UI (browser) after login.

Prisma SD-WAN (CloudGenix) Portal Maintenance windows are:

Planned: Scheduled Maintenance on Friday and Saturday, 10:00 PM – 02:00 AM PDT.
Urgent: If required, with advance notice.
Emergency: If required, with live updates.

You can track service status, maintenance related updates and signup for notifications at:
https://cloudgenix.statuspage.io/

If you have any questions, please open a case at https://support.paloaltonetworks.com

Thanks,
Prisma SD-WAN Team
Posted Sep 13, 2023 - 15:03 PDT
This scheduled maintenance affected: Portal - Elcapitan Region (Alarms & Alerts, Alarm & Alert Notifications, CloudBlades, Configuration, Device Status, Topology, UI & Portal Access).
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